Frequently Asked Questions
Everything you need to know about Empora Title and the services we provide. Can’t find the answer you’re looking for? Please give us a call at (614) 660-5503 or email us.
Submit a deal
How do I submit a contract?
Submit your deals directly on our site at app.emporatitle.com (or emporatitle.com). You’ll provide us with the same information there as you would any other title company. Our automation ensures that once you’ve uploaded your information once, you won’t have to upload it a second time. This 2-minute video will walk you through the process.
How it works
How does it work?
We service your deals through our online portal – which is backed by a large team of title curatives, escrow officers, and client success managers. The combination of our industry-leading technology and our world-class team is the key to our super streamlined title and closing process. Our digital platform makes it easy to upload and collect documents in one place. Email and in-portal notifications ensure you’re always up to speed on your deals. Our Deal Tracker lets you know the status of each deal at a glance, anytime, anywhere. We’re optimized for e-signings, and we let you close when and where you want.
Do you have someone I can call/Do I have a dedicated person?
You will have a dedicated Client Success Manager assigned to you and you can chat with them through our portal.
If you need immediate assistance, you can always call us at (614) 660-5503.
Do you work with wholesalers?
Absolutely. Empora was built for real estate investors and we support a wide variety of property transactions.
What states do you operate in?
We are currently operational in Ohio, Kentucky, Florida, Pennsylvania, Indiana and Missouri. More states are coming soon.
Closing
How does closing work?
We meet you and your clients where you are. On the investor side, we push e-signings and remote closings as much as possible, but if you have a seller who needs an in-person closing, we can send someone wherever they need.
Do you do double closings?
Yes, but you must show proof of funds. We cannot use proceeds from the sale as funding.
Costs
What are your fees?
By eliminating the frivolous fees common among title companies, our fees are generally less than those charged by average title companies. We typically charge for the insurance policy and recording fee (which is defined by the county), a search & exam fee, a commitment fee, and a deed prep fee. Closing costs and fees vary by state, and are subject to change. Check out our Closing Cost Calculator to see how much you could save with Empora.
Do you charge cancellation fees?
We charge a $150 cancellation fee on deals that are canceled after a title search has been ordered.
How do I sign up?
I’m new to Empora. How do I sign up for an online account?
There are 2 ways to sign-up for an online account. You can sign-up using an email and password or you can sign-up with an existing Google account. Follow the steps below or watch this short video to get started.
Sign-up a Google Account. FASTEST! Watch this short video or follow the steps below:
- Step 1: Click here or go to the Empora homepage and navigate to “Log-in” at the top right of your browser
- Step 2: Click “Continue with Google”
- Step 3: Select your Google account and agree to the Terms & Conditions. You’re all set!
Sign-up with an email and password: Watch this short video or follow the steps below:
- Step 1: Click here or go to the Empora homepage and navigate to “Log-in” at the top right of your browser
- Step 2: Enter your email address and a unique password
- Step 3: You must verify your email. Go to your email account and click the verification link.
- Step 4: Return to Empora and agree to the Terms & Conditions.
You’re all set!
How do I log in?
I’m a returning user. How do I log in to access my account?
- Step 1: Click here or go to the Empora homepage and navigate to “Log-in” at the top right of your browser.
- Step 2: If you used an email address/password to sign-up, enter your credentials. If you used a Google account to sign-up, click “Continue with Google” and select your Google account.
Still having issues logging in? To further troubleshoot, watch How to Log in to Your Account Using Email or How to Log in with Google.
Why work with Empora?
Our digital-first experience delivers the fastest, smoothest closings possible, simplifies the management of multiple deals, and saves in closing costs on every deal.
